Horse Peak Gelatin Official Website › Privacy Policy
Privacy PolicyHorse Peak Gelatin Privacy Policy
This website takes no card details and runs no advertising tracker.
Payment happens on the seller’s checkout, which holds the payment record. What this desk holds is whatever you send it: an email, a form submission, or a correction. Nothing on these pages is sold to anybody.
Short because there is little to describe. The payment data a buyer worries about is held by the retailer rather than by this website.
What the Horse Peak Gelatin website collects
| What | When | Why | How long |
|---|---|---|---|
| Nothing at all | On an ordinary page view | These are static pages with no account and no login | Not applicable |
| Your name and email | If you send a form or an email | To answer you | Until the question is answered, then it is cleared |
| An order number | If you include one | To pass an enquiry to the order desk, which can act on it | As above |
| Standard server log entries | On any request to the server | Security and fault diagnosis, which every web server does | A short rolling window |
| Card details | Never, on this website | They are entered on the seller’s checkout | Not applicable |
If a category is not in this table, this desk does not collect it.
There is no account to create, no newsletter to be enrolled in without asking, and no advertising pixel on these pages.
Links to the seller’s checkout and to external sources open on other people’s websites, which have their own policies. External citations here carry rel="nofollow noopener" and open in a new tab.
How the Horse Peak Gelatin desk handles what you send
- It is read by the people who answer that address and nobody else.
- It is not sold, rented or passed to a marketing list.
- An order enquiry is passed to the order desk, because that is the only party that can act on one.
- It is deleted once the question is closed, apart from anything a legal or accounting obligation requires be kept.
- You can ask what is held and ask for it to be deleted, by writing to [email protected].
Requests are answered Mon–Fri 9:00am–5:00pm ET. A request about an ORDER has to go to [email protected] or +1 (877) 257-0710, because the website address cannot see orders at all.
Where a Horse Peak Gelatin order is paid for, which is not on this website
Every order button here hands off to BuyGoods, the retailer and payment processor. From that moment the data that matters most to a buyer is in their hands rather than in this desk’s.
They take the name, the delivery address, the email and the card details, because a purchase cannot happen without them. They hold the payment record, they issue the confirmation email, and they operate under their own privacy policy, which is linked from their checkout.
This desk never sees a card number and never holds one. That is why a refund has to start with the order desk rather than with a form here: the party that can reverse a charge is the party that took it.
The practical consequence is worth stating plainly. If you want to know what is held about your ORDER, the answer is with the retailer and the order desk. If you want to know what is held about your visit to these pages, the answer is almost certainly nothing at all.
How long Horse Peak Gelatin enquiries are kept
| What | Kept for | Then |
|---|---|---|
| A question about a page | Until it is answered and any correction is published | Deleted |
| A question passed to the order desk | Until the desk has taken it over | Deleted here; the desk keeps its own record |
| A correction that changed a page | The change itself is permanent | The message behind it is deleted; the review date on the page carries the record |
| A press enquiry | Until the exchange is finished | Deleted |
| Server log entries | A short rolling window | Overwritten automatically |
Nothing on this list is retained for marketing, because there is no marketing list to retain it for.
Where a legal or accounting obligation requires something to be kept, it is kept for exactly as long as that obligation runs. That applies to almost nothing this website receives, because this website does not take payments.
A request to see or delete what is held goes to the website address and is answered in the hours published above. In most cases the honest answer will be that the message you are asking about was deleted when it was answered.
Cookies on the Horse Peak Gelatin website
These pages set no cookie of their own. There is no analytics script, no advertising pixel and no consent banner, because there is nothing to consent to.
The webfonts are served by Google Fonts, which is a third-party request made by the browser. The seller’s checkout, once you reach it, runs its own cookies under its own policy.
If a future version of this website adds anything that sets a cookie, this section will say so and the review date at the foot of the page will move.
Your rights, and who to ask about a Horse Peak Gelatin order
| If you want | Write to | Note |
|---|---|---|
| To know what this desk holds about you | [email protected] | Usually nothing |
| Something deleted | [email protected] | Anything not under a legal obligation |
| A correction to a page | [email protected] | It goes onto the page, and the date moves |
| Order or payment data | [email protected] or +1 (877) 257-0710 | That record sits with the retailer, not here |
| To opt out of marketing | [email protected] | There is no marketing list to opt out of |
The split between the two addresses is the same one set out on the contact page, and it is the reason most enquiries here are answered quickly.
Postal address for anything that has to be written: 1745 Broadway, Floor 17, New York, NY 10019, USA. Returns have their own address at 26 Broadway, Suite 1108, New York, NY 10004, USA and should be confirmed by telephone first.
Sources cited on this Horse Peak Gelatin privacy page
One record. A privacy policy is a statement of practice rather than a matter of evidence, and it is kept short for that reason.
- Using Dietary Supplements Wisely. National Center for Complementary and Integrative Health, National Institutes of Health. https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
